Pokies and Live Dealer Tournaments
Substandard Customer Service
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Bonuses At Neon54 Casino
Neon54 casino offers fantastic promotions. They give new players the unique opportunity to choose your welcome bonus. Choose from five options that include free spins, match bonuses, and cashback. Afterward, they reward your loyalty with weekly bonuses, including reload bonuses, live casino cashback, and free spin bonuses. There are also ongoing promotions that rotate regularly.
Welcome Bonus
The welcome bonus at Neon54 casino is split across three deposit bonuses as follows:
- 1st deposit: 100% sign-up bonus offer of up to $1,750 + 50 free spins (free spins credited against a $50 deposit)
- 2nd deposit: 50% reload bonus of up to $1,500 + 50 free spins (free spins credited against a $50 deposit)
- 3rd deposit: 75% reload bonus of up to $750 + 50 free spins (free spins credited against a $50 deposit)
The minimum deposit for these bonuses is $30, and no promo code is required. The playthrough for free spins is 40x, while the playthrough for match bonuses is 35x both the deposit and the bonus. Deposits made with Skrill or Neteller do not qualify for this promotion.
To clear your bonus, your best option will be pokies. You get 100% credit towards the wagering requirement on all bets placed. Also, you have 10 days to clear your bonus, or you lose your bonus and any unused free spins.
Promotions For Regular Players
After you’ve cleared the welcome bonus, you can take advantage of weekly promotions. Let’s take a look at each.
- Weekly Reload – If you like free spins, then the weekly reload is for you. Deposit $30 or more and get 50 free spins immediately. These spins are playable on a different slot each week and come with a 40x rollover.
- Weekend Reload – Weekend warriors will enjoy the Weekend Reload. It offers two benefits. If you deposit $30 or more, you will get a 50% match bonus up to $1,050. Deposit $75 or more, and you’ll also get 50 free spins. Rollover is 35x on the match bonus and 40x on free spins. Free spins are playable on a predetermined pokie.
- Live Cashback – If you prefer Live Casino games, take advantage of the Live Cashback offer. Deposit $30 or more and play Live Casino games to receive cashback. You’ll get 25% cashback up to $300. You must lose at least $30 in Live Dealer games to earn cashback. Note that you must contact customer support to request your cashback.
Additional promotional offers run throughout the year on a rotating basis. These offers are generally short-term offers. Check out the Promotions tab of the website to learn more about all promotions.
VIP Program
The VIP Program at Neon54 casino is reserved only for the most active players. If you reach VIP status, you will receive benefits that include a higher withdrawal threshold, a personal account manager, and cashback.
There are five levels to the VIP program, and the first two levels only grant you a larger deposit threshold. Starting with Level 3, you start earning a cashback. Starting at Level 4, you’ll get an account manager.
Players must remain active to retain VIP status. Otherwise, they will be reduced to the lowest levels. The most active players can earn up to 15% cashback each month. Contact customer support to learn more about the VIP program and how to join.
Neon54 Games Portfolio
- Best game reviewed: Temple Tumble Megaways
- Developer: Relax Gaming
- Time played: 38:00
- Design:
- Visual effects:
- Features:
Neon54 casino has an extensive library of online casino games. You can find online pokies, table games, video poker, and Live Dealer games. Games are provided by over 40 of the industry’s top online gaming companies, with new games being launched monthly.
Pokies
Neon 54 Casino has a massive collection of over 3,100 online pokies from over 40 top providers. You can find online pokies from Wazdan, Bgaming, Booming Games, BetSoft, Quickspin, Yggdrasil, and many more. The site has almost any pokie you could imagine. There are classic pokies, video pokies, Megaways pokies, pokies with Buy Features, jackpot pokies, and more.
Table Games
If you’re looking for table games, you’ll find a fantastic selection at Neon 54 Casino. You can try your luck at blackjack, roulette, baccarat, Sic Bo, Caribbean Poker, Triple Edge Poker, Hold’em Poker, and more. You can also find popular table game variants such as Lucky Sevens Blackjack, 21 Burn Blackjack, Zoom Roulette, Sapphire Roulette, and more.
Tournaments
Neon54 casino offers up to 10 tournaments at any given time. The majority of the tournaments are monthly tournaments. Some are specific to individual providers, such as tournaments for all Microgaming Pokies, while others have particular themes. There is also a monthly Live Casino tournament. Most of these events pay cash prizes to the top players.
Live Casino
Neon54 casino has a Live Casino with over 30 Live Dealer games. Games are provided by Lucky Streak, Swintt, Atmosfera, and BetGames. The primary games available are Live Blackjack, Roulette, and Baccarat. Other games include Wheel of Fortune, Dice Duel, Bet on Poker, Music Wheel, and Lucky 7.
Niche Games
The Instant Games section gives you over 25 fast-play and casual games. These range from games like Plinko and Football X to crash-style games like Jet X and Big Bass Crash. You’ll also find some skill-based games, like Mines Dare2Win and Blocks Dare2Win.
Sign Up For An Account
Registering for an account at Neon54 casino only takes a couple of minutes. Here’s a quick tutorial on how to register for an account.
You are not required to submit identification verification when registering for an account. According to the TOS of the website, the casino may request verification at any time. A section in your account settings allows you to upload verification information at any time.
Time to sign up!
Click Registration in the top right corner of the home page.
Choose your bonus
Pick your welcome bonus from five available options. Click Choose to continue.
Enter your log-in details
Enter your email address and create a username and password. Enter your cell phone number and a promo code, if applicable. Click Next Step to continue.
Add some personal information
Enter your name, date of birth, postal code, city, and address. If necessary, change the defaults for country and currency to Australia and AUD. You may also select your gender.
All done!
Click Finish to submit your registration.
Payment Methods
We were impressed with the number of payment options for this casino. The casino accepts more fiat options than your standard casino and many more crypto options. Let’s take a look at the different banking options at the casino.
Deposits
Neon54 offers more fiat deposit options than most Australian online casinos with a low minimum deposit.
There are two ways to deposit crypto at Neon54 casino. The first is through standard bank transfers. The other way to deposit via crypto is through the Buy Crypto option. This allows you to exchange cash for crypto through MoonPay. This option has a minimum deposit of $50 and a $7 fee.
These are the top used deposit methods:
Withdrawals
Similar to deposits, you have more options for cashing out than most online casinos in Australia.
The $15 minimum withdrawal is lower than most online casinos. There is a daily withdrawal limit of $750 regardless of the option used. There’s a monthly withdrawal limit of $10,500. These limits go up as you move through the VIP program.
These are the top used withdrawals methods:
Responsible Gambling And Player Safety
Neon54 Casino has adopted TLS 1.2 encryption and encrypted hard drive storage, offering stronger safeguards than standard SSL. All players must complete KYC verification to combat fraud and money laundering. The casino operates under a licence from the Curacao Gaming Control Board.
While Neon54 promotes responsible gambling through its dedicated information page and partnerships with organisations like GamCare and Gamblers Anonymous, the only in-house player protection tool offered is self-exclusion.
Customer Service
The one area that needs serious improvement at this casino is customer support.
The site offers a FAQ section, but the questions and answers are irrelevant to most players.
If you need additional assistance, you can reach support via 24/7 email or live chat.
You should get a response in about 45 minutes if you use email. Live chat agents answered within a minute, but when contacting them, we found they lacked knowledge of the product. Additional training and a robust FAQ would significantly improve support.
Neon54 Casino - FAQs
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