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Bonuses at Casilando Casino
Although there is a Promotions page, there is not much on this page. You are presented with a welcome bonus offer and some information about the loyalty scheme.
You are likely to receive information about any ongoing promotions by email. If you are interested in joining this casino, make sure to opt-in for the marketing promotions.
Welcome Bonus
To welcome you to the site, Casilando casino is throwing in 10 no deposit free spins on Book of Dead. You can also check out our page which tells you all about other no deposit bonuses available.
When you are ready to make a deposit, you only need to fund your account with €10 or more to claim:
- 1st Deposit: 100% sign-up bonus offer up to €300 + 90 free spins on Book of Dead
- Wagering Requirement: 35x
Ongoing Promotions
No other promotions are available on the Casilando website. However, if you register for an account, you are likely to be kept informed about all the latest offers directly by email.
VIP Program
The Casilando VIP program is split across four different levels, namely Silver, Gold, Platinum and Diamond. Each one comes with its own special benefits.
The VIP program is strictly by invitation only. Once you have reached the various prerequisites, the casino will reach out directly.
Here are all the benefits you can expect to claim at Casilando casino:
- 24/7 priority support
- Dedicated account manager
- New game test drive
- Weekly personalised offers
- Birthday gift
- Withdrawal increases
- Cashback
- Exclusive gifts and events
- Exclusive tournaments
Game Selection
The game library at Casilando features dozens of top-tier software developers, including favourites like Relax Gaming and Games Global. (Discover what each offers by exploring our detailed Relax Gaming review and Games Global review) – plus, you can filter games by type and provider for a tailored experience.
Pokies (Slots)
Like all other online casinos by White Hat Gaming, you can rest assured that the game library is continually being updated with all the latest pokie releases. New pokies on offer include Ghostfather, Buzz Fuzz and Crabby’s Gold.
Table Games
You can enjoy numerous variations of games such as Blackjack, Roulette, Baccarat and Video Poker. These games can be enjoyed either in a live dealer game setting or against software.
Live Casino
The live casino section is powered by Pragmatic Play Live and Evolution. You can find all classic games as well as thrilling live game shows such as Vegas Ball Bonanza, Sweet Bonanza Candyland and Funky Time.
Jackpot Games
When it comes to jackpot games, you can find all the biggest progressive jackpots and thrilling games, including Divine Fortune, Mega Moolah, Deal or No Deal and Genie Jackpots Wishmaker.
Banking Options
Casilando accepts a wide range of secure banking options, making deposits and withdrawals easy for players who value both convenience and safety.
You can start playing with as little as €10 using bank cards, Paysafecard, Skrill, or Neteller. Withdrawals are just as simple, with a low €10 minimum required to cash out.
Curious about which sites offer top returns? Find out more in our best payout casinos guide, where we highlight the highest-paying casinos for players.
No fees or surcharges are applicable on either deposits or withdrawals.
Deposits
Methods:
- Visa, Maestro, Mastercard, Paysafe, Neteller and Skrill
- Processing Time: Instantly
Withdrawals
Methods:
- Visa, Neteller, Skrill and bank transfers
- Speed: 1 to 5 days
- Fees: NA
Safety & Security
Cailando operates with full legitimacy by holding licences from respected regulatory bodies, the UK Gambling Commission and the Malta Gaming Authority. It also benefits from additional oversight from the Curacao eGaming.
One area that could use improvement, however, is third-party game verification. While we trust the fairness of the games offered, there’s currently no certification from an independent auditor like eCOGRA visible on the site.
Having such a seal would add an extra layer of trust. On the positive side, all transactions are protected using SSL encryption, ensuring that sensitive data remains safe and secure at all times.
Customer Support
Casilando offers excellent customer support, with live chat being the most popular and convenient option for players seeking assistance. You can access it easily by clicking the “live chat” button located at the bottom of the homepage. Response times are usually very quick, often under a minute, so you won’t be waiting long to speak with a friendly and knowledgeable support agent.
- Live Chat: 24/7
- Email: Responses usually within 48 hours
- Phone: Not currently available
Responsible Gambling
Casilando takes responsible gambling seriously and provides several tools and resources to help players stay in control of their gaming habits. The casino understands that while gaming should be fun and entertaining, it’s equally important to protect players from the potential harms of excessive gambling.
It offers various player protection tools, including deposit, loss, wagering and session time limits, time-out periods and self-exclusion.
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