How can I contact customer support at Slots Magic?

You can reach customer support through 24/7 live chat or by email. While there’s no phone support, the live chat service is responsive and effective for most issues.

Is Slots Magic Casino safe and licensed?

Yes, Slots Magic is fully licensed and regulated by the UK Gambling Commission and the Malta Gaming Authority. It also holds a certificate of fairness from iTech Labs, ensuring secure, fair gameplay.

What payment methods can I use at Slots Magic?

Slots Magic supports a range of trusted payment methods, including Visa, Mastercard, PayPal, Skrill, Neteller, Trustly, ecoPayz, Apple Pay, and Paysafecard.

Are there fees for deposits or withdrawals at SlotsMagic?

Slots Magic does not charge fees for deposits or withdrawals, except for wire transfers under €500, which may incur a small fee.

Slots Magic Casino Review AU 2025

Expert's Verdict for Slots Magic Casino

Gail Banavage

It is hard for me to be overly critical in this Slots Magic casino review, especially if you are a devoted online pokies fan. With hundreds of pokies available at your fingertips, this is a great choice for anyone who loves spinning the reels.

But don’t let the name fool you, you can still find a good selection of table games such as Blackjack and Roulette. Nevertheless, online pokies are available in a much greater number.

The casino also puts a lot of energy into its casino bonuses and promotions, though they are generally only available to be used on online pokies.

If you need assistance, customer support is also available 24/7 via live chat and email.

Overall Rating

4.8/5

Bonuses

4.5/5

Payouts

4.8/5

Player’s experience

4.8/5

Game selection

4/5

Safety

4.9/5

All the best online pokies on one site
Plenty of promotions for players
Great minimum limits for payments
Nice selection of payment methods

Conversion fees apply
Withdrawals can take a tad longer

About Slots Magic Casino

Previously known as Jackpot Party, this site underwent a rebrand in 2014 to become Slots Magic. As I will be covering in more detail later, the site draws a powerful number of top software game developers.

Slots Magic is open to players from all over the world, including Australia, but keep in mind, that since this site’s primary currency is Euros, you are subject to conversion fees.

In this Slots Magic Casino review, I will be exploring everything that you need to know, including the numerous casino bonuses and promotions, the availability of payment methods, gaming options and customer support.

If you are looking to determine whether Slots Magic truly lives up to its name and deserves a sport among the best places for pokie fans to play, then keep on reading our casino review.

User Reviews

Do You Have An Opinion About Slots Magic Casino?

Bonuses at Slots Magic Casino

Slots Magic hosts a good number of promotions and bonuses on a regular basis. The fun kicks off with a generous hybrid welcome bonus package, including free spins on Book of Dead. Read our Book of Dead pokie review to learn more about the mechanics of this game.

Players can also take advantage of free spins, play games to win huge cash prizes and snap up daily promotions.

Of course, as a registered player, you are also likely to receive exclusive offers directly into your inbox. Just make sure to take the time to read the fine print before claiming any casino bonuses.

Welcome Bonus

All new players are invited to claim the hybrid welcome bonus offer when joining the casino and making their first deposit. Register for an account and deposit a minimum of €10 to claim:

1st Deposit: 100% sign-up bonus offer up to €100 + 50 free spins on Book of Dead when using casino bonus code MAGIC
Wagering Requirements: 30x

Ongoing Promotions

Slots Magic still has a few surprises up its sleeve. Once you have used up the welcome bonus offer, you can also claim:

Free Spins for a Year: Make a first deposit of €50 and get free spins for a year when using casino bonus code Y520. You will automatically receive 10 free spins per week for a year.
Prize Twister is a special game which you can play to win only scratchies, free spins and cash prizes. You simply need to play this game for your chance to win a prize.
Daily Picks: Check out the Daily Picks, where there are new promotions available every day of the week.

VIP Program

The Slots Magic VIP Program is strictly by invite-only. Slots Magic does not reveal what is required to join the program, but we have to assume that it is based on the number of deposits made. Once you have met the prerequisites, a member of the VIP team will reach out to personally invite you.

You can expect the following perks and benefits:

Personal account manager
Exclusive and personalised rewards
Faster withdrawals
Luxury gifts
Exclusive VIP tournaments

Game Selection

You have access to hundreds of gaming options by NetEnt, Games Global, Nextgen Gaming, Amaya and much more. You can find all your favourite classics and new game releases in one place:

With a name such as Slots Magic, you can rest assured that the large majority of games is made up of online pokies. Popular games on offer include Potion Power, Book of Dead, Fluffy Favourites and The Legend of Musashi.

If table games are your thing, Slots Magic offers a respectable lineup of classics, including multiple versions of blackjack and roulette to keep things interesting. Simply click on the Casino Games category to gain access.

When it comes to the live casino, however, there’s definitely room for improvement. The overall selection is on the smaller side. You’ll still find the essential formats, including live blackjack, roulette, and baccarat, but those seeking a wider range of games may find it a bit limited.

When it comes to jackpot games, you can find a great range of options, including Bier Oktoberfest Haus, Atlantean Gigarise and Money Train 4.

Banking Options

When it comes to managing your money at Slots Magic, you’ll find a wide range of popular payment methods available. These include Visa, Mastercard, PayPal, Trustly, Apple Pay, Skrill, Neteller, Paysafecard, and Payz. If you are not sure which is the best payment method for you, we recommend you compare the different options available by checking out our banking methods page.

Deposits start from just €10 and are processed instantly across all supported methods, with no fees charged by Slots Magic. Withdrawals, which require a minimum of €20, typically undergo a 24-hour internal processing period before the payment provider’s additional handling time kicks in. Like deposits, withdrawals are fee-free, except for wire transfers under €500, where a charge does apply.

As mentioned, Australians are welcome to join this casino, but payments are accepted in Euros. Conversion charges apply if making a deposit in Australian Dollars.

No fees or surcharges are applicable on either deposits or withdrawals.

Methods:

Visa, Mastercard, Neteller, Skrill, Trustly, Apple Pay, Paysafecard
Processing Time: Instantly

Methods:

Visa, Mastercard, Neteller, Skrill, Trustly, bank transfers
Speed: 1 to 2 working days
Fees: Applicable

Safety & Security

Slots Magic holds gambling licences from both the Malta Gaming Authority and the UK Gambling Commission, two of the biggest and most respected gambling authorities.

Slots Magic holds a certificate of fairness from the respected iTech Labs, and the most recent certification can easily be accessed via the homepage.

On the security front, Slots Magic uses all the standard industry protections, including advanced SSL encryption, to safeguard players’ personal and financial information. Overall, when it comes to fairness and security, Slots Magic checks all the right boxes.

Customer Support

You can reach the Slots Magic customer support team via live chat or email. The live chat service is responsive with an agent answering within a couple of minutes. While it is a tad disappointing that there is no phone support available, the combination of email and live chat should be sufficient enough for most players.

If you are facing a common issue or have a general question, it is also worth browsing the site’s FAQ section, which is packed with useful information and may save you the time of reaching out to support directly.

Live Chat: 24/7
Email: <12 hours
Phone: NA

Responsible Gambling

Slots Magic takes responsible gambling seriously and offers a variety of tools and resources to help players stay in control. They encourage all users to play for entertainment and not as a means of making money. To support this, Slots Magic provides several important tools, including deposit limits, time-out periods, self-exclusion and reality checks.

Slots Magic also provides links to professional help organisations such as GamCare, Gambling Therapy and Gamblers Anonymous for players seeking external support.