User Reviews
Do You Have An Opinion About Grande Vegas Casino?
Bonuses at Grande Vegas Casino
Grande Vegas Casino runs a host of thrilling promotions, starting with a no deposit bonus offer, followed by a generous match deposit bonus offer. Since Grande Vegas is not available for Aussie players, you can shop for no deposit bonuses here.
To keep the fun flowing, there are various raffles and reload bonuses. As mentioned in our Expert Verdict, if you are after a specific type of casino bonus or promotion, I recommend getting in touch with a member of the customer support team, who 9 out of 10 times are likely to provide you with just what you are after.
If you are not sure what type of bonuses are out there, I recommend having a look at our guide covering online casino bonuses so you can find out about the different types and what to watch out for.
Welcome Bonus
Before you are asked to make a deposit, you can enjoy a $25 free chip when registering for an account and using the coupon code TESTGV. This no deposit bonus allows you to explore the many games on offer at Grande Vegas Casino.
When you are ready to claim the welcome bonus offer, simply deposit $20 or more using coupon code WELCOME to receive:
- 1st Deposit: 100% sign-up bonus up to $300
- Wagering Requirements: 35x
Ongoing Promotions
Once you have used up the welcome bonus offer, you are welcome to join in on any of the other promotions available. These include:
- Grande Monday Raffle: Deposit from Friday to Sunday and enjoy the chance to win a no deposit bonus worth $500.
- Quickie Boost: Enjoy a 150% reload bonus up to $300 when using coupon code QUICKIE-BOOST.
- Grande Midweek Raffle: Deposit between Monday and Tuesday every week for the chance to win a no deposit mystery bonus worth up to $500.
- Cashback on all deposits: Get 25% cashback on every deposit you make at Grande Vegas.
VIP Program
You can earn Comp Points (CPs) from playing your favourite games. For every wager you make, you will earn CPs. Players gain 1 CP for every $10 wagered. 100 CPS are worth $1 in real money.
When you have generated enough CPs, you can simply head to the Cashier section and click on ‘Redeem Comps’.
Game Selection
At any casino, the games are the heart of the experience. If a casino offers a smaller library, it needs to make up for it with quality. Grande Vegas features all the best games by RealTime Gaming, and even though there is only one game developer, you can still find all game types, albeit on a smaller scale.
Pokies (Slots)
Online pokies dominate this site. You can find all fan favourites, including Lion’s Lair, Diamond Fiesta, Greater Ghosts, Wild Witches and the epic Bubble Bubble 2.
Table Games
You can find many variations of Blackjack and Baccarat. Video Poker gets its own tab with more than 56 different variations. You can also enjoy a few variations of Roulette, which, surprisingly, have been tucked away under the Specialties section.
Live Casino
Players seeking a live casino experience will find games by Visionary iGaming. Although there is a smaller selection of games, you can still enjoy Live Blackjack, Live Roulette and Live Baccarat.
Jackpots
You can also enjoy a number of progressive jackpots, including Shopping Spree II, Megasaur and Spirit of the Inca.
Banking Options
At Grande Vegas Casino, you can fund your account using a variety of popular payment methods, including e-wallets, credit cards, and bank transfers. The minimum deposit required is $10, while the minimum withdrawal starts at $25 for e-wallets and jumps to $100 for wire transfers and cryptocurrency transactions.
To qualify for a fee-free withdrawal, players must wager their deposit at least once; otherwise, a 15% processing fee will be charged. It’s important to note that Grande Vegas does not clearly state how long withdrawal processing takes or how quickly you can expect the funds to reach your bank account, which could be a drawback for players who prefer fast payouts.
No fees or surcharges are applicable on either deposits or withdrawals if the aforementioned conditions have been met.
Deposits
Methods:
- Visa, Mastercard, Bitcoin, Bitcoin Cash, Litecoin, Payz
- Processing Time: Instantly
Withdrawals
Methods:
- Visa, Mastercard, Bitcoin, Bitcoin Cash, Litecoin, Payz
- Speed: 1 to 2 working days
- Fees: NA
Safety & Security
I noticed a concerning lack of transparency when it comes to the casino’s ownership and licensing. There is no direct information available on the website.
It appears that this online casino is operating without a valid gambling licence. When I contacted the customer support team, they mentioned that the casino is regulated by the gambling authorities in the countries where they operate, but that is still quite vague for my liking.
Typically, reliable real money casinos display their licensing details in the site’s footer to build trust with players.
Nevertheless, the casino does use SSL encryption to secure player data and transactions against any potential hackers, but this is still not enough to guarantee a safe gaming environment. Without proper licensing, players have little to no legal protection if any disputes arise.
Customer Support
You can contact Grande Vegas Casino’s customer support team via phone, email, or live chat, all of which are available around the clock. If you choose live chat, expect to interact with an automated support bot initially. Should the bot be unable to assist, it will even suggest a game to keep you entertained while you wait for a human agent.
- Live Chat: 24/7
- Email: <12 hours
- Phone: Schedule a call
Responsible Gambling
Grande Vegas Casino offers some basic responsible gambling measures to help players stay in control of their gaming habits. Players can set deposit limits by contacting customer support, allowing them to manage how much money they can deposit over a certain period. Additionally, the support team can assist players who wish to self-exclude or take a cooling-off period, providing temporary or permanent breaks from the site.
However, it’s important to note that responsible gambling tools are not prominently advertised on the site. Unlike some operators who provide easy-to-access self-assessment tools, time reminders, or reality checks directly in the player dashboard, Grande Vegas largely relies on users reaching out manually to customer service for assistance.
The casino also offers links to external organisations that specialise in helping individuals with gambling-related problems, such as Gamblers Anonymous and other international support groups.